1st Source Bank Goes Live with PRODUCT4 One-Touch Financial Center
St. Louis, MO – September 29, 2004 PRODUCT4, Inc., a leading developer of branch automation software, announced today that 1st Source Bank (South Bend, IN) has gone live with PRODUCT4 One-Touch Financial Center (One-Touch), a fully functional product suite based upon the Microsoft .NET framework. 1st Source Bank, with over 65 branches located throughout Indiana and Michigan. This new branch delivery solution builds on PRODUCT4’s highly successful Microsoft Windows based products that are currently in production at over 130 financial institutions throughout North America and the Caribbean.
"Financial institutions today are looking for ways to improve customer service across all delivery channels, increase productivity, and take advantage of cross-selling opportunities", said Daniel Moskowitz, President of PRODUCT4. "At the same time, there is tremendous pressure to improve bottom-line profitability. Maintaining a network of branches is a major expense to an institution, given these internal and external pressures. With the installation of PRODUCT4 One-Touch Financial Center, institutions will now be able to address all of thoseissues with a single, integrated system that can be easily tailored to the unique needs of the bank. This represents a major breakthrough in the industry."
PRODUCT4 One-Touch Financial Center is a single solution for all your points of customer contact with the financial Institution. The PRODUCT4 One-Touch suite includes Teller, New Accounts for Sales & Service, Customer Care (CRM), Loan Originations, Call Center, sales tracking incentive pay, reporting, and imaging functionality. PRODUCT4 One-Touch Financial Center is easily integrated into the financial institution’s environment and can be tailored to meet each bank’s unique requirements. PRODUCT4 One-Touch is integrated to all Microsoft Office products. Because of its innovative design and .NET framework developmentenvironment, PRODUCT4 One-Touch can be easily tailored to fit a bank’s unique operating environment by non-technical personnel."
The .NET framework is ideally suited for financial applications such as branch automation where branch personnel need real-time access to information residing on many disparate systems throughout and institution and beyond its boundaries," said Warren Lewis, managing director for the banking industry in Microsoft's financial services group. "We are delighted that PRODUCT4 has continued to utilize Microsoft technologies to provide industry-leading solutions to their customers."