Gorham Savings Bank increases Enterprise Productivity with One-Touch Implementation
PRODUCT4 Inc.(St. Louis, MO) has announced Gorham Savings Bank’s successful installation of PRODUCT4’s leading software suite; One-Touch New Accounts Sales and Service. Headquartered in Maine with total assets of about $760MM, Gorham Savings Bank will leverage One-Touch New Accounts Sales and Service to maximize efficiency, compliancy, and customer satisfaction.
Kevin Heatley, Gorham Savings Bank Vice President of Information Technology, stated, "The increased efficiency in account opening and maintenance has been exponential. One-Touch’s streamlined interface has allowed the Bank to focus more on the customer, and less on the tool. We have been able to improve account and customer verification, ease the complete workflow, all while increasing corporate awareness through One-Touch’s accurate reporting. These factors have all resulted in a smooth, fast and friendly customer experience. PRODUCT4’s delivery record, quality of product, and incredible corporate responsiveness were a driving force behind the upgrade to One-Touch."
In addition to the streamlined workflow, One-Touch provides Gorham Savings Bank with an Enterprise Visible Reporting Layer, allowing the Bank to react instantly to dynamic real world data. "Upgrading to One-Touch New Account Sales and Service gives us the ability to closely examine all levels of our Enterprise activity; from the individual to the Enterprise, our data is readily available," said Mr. Heatley.
Daniel Moskowitz, President of PRODUCT4, Inc.: "Our One-Touch products offers a best-of-breed solution for community banks. Gorham Savings Bank is implementing a forward-thinking approach to its business practices, and we are pleased to help the Bank ensure it has the technology in place to exceed customer expectations, generate new sources of revenue and increase efficiency of its operations."
About Gorham Savings Bank:
Gorham Savings Bank has evolved into a major financial-services provider in the greater Portland area, from its roots as a single location community bank serving the residents of Gorham Maine since 1868. Gorham Savings Bank provides a full range of personal and small business financial products and services through its offices in Gorham, Portland, Scarborough, South Portland, Standish, Waterboro, Windham and West Falmouth. The Bank also offers a full range of personal and business insurance products through its subsidiary, Turner Barker Insurance*, as well as lease financing for small businesses and municipal clients through Gorham Savings Leasing Group LLC, w wholly owned subsidiary.
To see additional information about Gorham Savings Bank, visit www.GorhamSavingsBank.com